The national Patient’s Charter sets out pivotal rights and responsibilities of people receiving care within the Maltese health care system. The national Patient’s Charter underpins the provision of safe, timely and high quality care, actively promoting a mutual understanding of rights and responsibilities of people receiving care.
The Patient’s Charter is structured around the following key principles:
- Health protection
- Participation and informed consent
- Privacy and confidentiality
- Dignity and respect
- Safe healthcare
- Feedback and criticism